Support ticketing inside IXXO Hub

What this module does

Handle customer requests, internal notes, departments, communication history and SLA-ready workflows from the same environment used by the rest of the business.

• Connected with customer records
• Designed for daily operational use
• Works with portal, documents, tasks and reporting where relevant
• Editable content and SEO fields from admin

Workflow example

A customer request can become a task, a document, a proposal, an invoice, a payment and a project follow-up without losing context.

Best for

Teams that want customer-facing and internal processes connected in one system.